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Procurement's new role: From cost controller to marketing investment manager


For years, Procurement has been judged by one metric: "How much did you save?"
It's a fair question. Every organisation needs commercial discipline, especially in an environment where Marketing teams are under increasing pressure to do more with less. But it's no longer the only question that matters.
Times are changing. Content volumes are increasing, production ecosystems are expanding, AI is reshaping workflows, and brands are expected to deliver more personalised experiences across more channels than ever before.
In that environment, Procurement's role can no longer be measured by savings alone. Its real value lies in helping organisations make better Marketing investments.
The way we create campaigns has changed
Not long ago, Marketing investment was relatively straightforward. A campaign was ideated, an agency was appointed, assets were produced, and results were measured. Today, Marketing looks very different.
Campaigns have become continuous content ecosystems. A single idea can generate hundreds of assets across digital, social, retail, CRM, video, and e-commerce. Production is no longer a final stage of execution––it has become a strategic capability in its own right.
At the same time, organisations are making decisions about AI, automation, in-house teams, specialist agencies, production partners, and technology platforms.
These aren't isolated purchasing decisions. They're investments in how Marketing operates as a whole––and that changes Procurement's role completely.
Cost matters, but value matters more
Reducing unnecessary spend will always be an important responsibility. But lower cost doesn't automatically mean better value.
Imagine two production models:
Which delivers the greater return? Viewed through a traditional Procurement lens, the first option may appear more attractive. Viewed through a Marketing investment lens, the answer becomes far less obvious.
That’s because the goal isn't simply to spend less. It's to ensure every pound invested contributes to stronger Marketing performance over time.
Procurement should think like an investment manager
Perhaps the biggest shift is one of mindset.
Investment managers don't build portfolios by choosing the cheapest assets. They balance opportunity, capability, risk, and long-term return. Procurement should do the same.
Instead of viewing every decision as a transaction, Procurement has an opportunity to think more holistically about the Marketing ecosystem:
· How much capability should sit in-house?
· Where do specialist partners create the greatest value?
· Which technologies genuinely improve productivity?
· Where does AI accelerate delivery, and where does human expertise remain essential?
· How should suppliers work together to create a more efficient operating model?
While these decisions don’t sit with Procurement, it can bring a commercial perspective that helps organisations make them with greater confidence.
Measuring what really matters
If Procurement is evolving, then its measures of success need to evolve too. Savings remain important, but they should sit alongside a broader definition of value.
It’s important to ask questions like:
These measures recognise something many organisations are beginning to understand. Marketing performance isn't driven by individual purchasing decisions––it's driven by the quality of the operating model behind them.
Procurement could shape the future of Marketing
Marketing leaders often talk about creativity, customer experience, and growth. Procurement leaders talk about governance, value, and commercial performance. Now, those conversations are increasingly converging.
Because successful Marketing today depends just as much on how work is organised as it does on the creative idea itself.
The organisations that will outperform in the years ahead won't simply negotiate better contracts, they'll build better Marketing systems. Systems that combine the right people, partners, technologies, and processes to deliver consistently high-quality work at scale.
Procurement has a critical role to play in building those systems. Not as a gatekeeper… nor simply as a cost controller. But as a strategic partner helping Marketing make better investment decisions.
The best Procurement teams won't be recognised simply for reducing costs––they'll be recognised for helping organisations invest more intelligently, build stronger Marketing capabilities, and create long-term value.
Because the future of Marketing Procurement isn't measured by what it cuts. It's measured by what it helps create.
Want to hear the discussion firsthand?
The insights from this article are based on our recent Spendshift webinar, where Tina Fegent, Anne-Sophie Guyader, Austen Donnellan, and Bérangère Fond explored how Marketing and Procurement can work more effectively together.
If you'd like to hear the conversation in full, you can watch the full webinar on our YouTube channel: https://www.youtube.com/watch?v=HfPMupqCy6o

WHAT WE DO
OUR WORK
ABOUT US
ABOUT US
GET IN TOUCH →
Procurement's new role: From cost controller to marketing investment manager


For years, Procurement has been judged by one metric: "How much did you save?"
It's a fair question. Every organisation needs commercial discipline, especially in an environment where Marketing teams are under increasing pressure to do more with less. But it's no longer the only question that matters.
Times are changing. Content volumes are increasing, production ecosystems are expanding, AI is reshaping workflows, and brands are expected to deliver more personalised experiences across more channels than ever before.
In that environment, Procurement's role can no longer be measured by savings alone. Its real value lies in helping organisations make better Marketing investments.
The way we create campaigns has changed
Not long ago, Marketing investment was relatively straightforward. A campaign was ideated, an agency was appointed, assets were produced, and results were measured. Today, Marketing looks very different.
Campaigns have become continuous content ecosystems. A single idea can generate hundreds of assets across digital, social, retail, CRM, video, and e-commerce. Production is no longer a final stage of execution––it has become a strategic capability in its own right.
At the same time, organisations are making decisions about AI, automation, in-house teams, specialist agencies, production partners, and technology platforms.
These aren't isolated purchasing decisions. They're investments in how Marketing operates as a whole––and that changes Procurement's role completely.
Cost matters, but value matters more
Reducing unnecessary spend will always be an important responsibility. But lower cost doesn't automatically mean better value.
Imagine two production models:
Which delivers the greater return? Viewed through a traditional Procurement lens, the first option may appear more attractive. Viewed through a Marketing investment lens, the answer becomes far less obvious.
That’s because the goal isn't simply to spend less. It's to ensure every pound invested contributes to stronger Marketing performance over time.
Procurement should think like an investment manager
Perhaps the biggest shift is one of mindset.
Investment managers don't build portfolios by choosing the cheapest assets. They balance opportunity, capability, risk, and long-term return. Procurement should do the same.
Instead of viewing every decision as a transaction, Procurement has an opportunity to think more holistically about the Marketing ecosystem:
· How much capability should sit in-house?
· Where do specialist partners create the greatest value?
· Which technologies genuinely improve productivity?
· Where does AI accelerate delivery, and where does human expertise remain essential?
· How should suppliers work together to create a more efficient operating model?
While these decisions don’t sit with Procurement, it can bring a commercial perspective that helps organisations make them with greater confidence.
Measuring what really matters
If Procurement is evolving, then its measures of success need to evolve too. Savings remain important, but they should sit alongside a broader definition of value.
It’s important to ask questions like:
These measures recognise something many organisations are beginning to understand. Marketing performance isn't driven by individual purchasing decisions––it's driven by the quality of the operating model behind them.
Procurement could shape the future of Marketing
Marketing leaders often talk about creativity, customer experience, and growth. Procurement leaders talk about governance, value, and commercial performance. Now, those conversations are increasingly converging.
Because successful Marketing today depends just as much on how work is organised as it does on the creative idea itself.
The organisations that will outperform in the years ahead won't simply negotiate better contracts, they'll build better Marketing systems. Systems that combine the right people, partners, technologies, and processes to deliver consistently high-quality work at scale.
Procurement has a critical role to play in building those systems. Not as a gatekeeper… nor simply as a cost controller. But as a strategic partner helping Marketing make better investment decisions.
The best Procurement teams won't be recognised simply for reducing costs––they'll be recognised for helping organisations invest more intelligently, build stronger Marketing capabilities, and create long-term value.
Because the future of Marketing Procurement isn't measured by what it cuts. It's measured by what it helps create.
Want to hear the discussion firsthand?
The insights from this article are based on our recent Spendshift webinar, where Tina Fegent, Anne-Sophie Guyader, Austen Donnellan, and Bérangère Fond explored how Marketing and Procurement can work more effectively together.
If you'd like to hear the conversation in full, you can watch the full webinar on our YouTube channel: https://www.youtube.com/watch?v=HfPMupqCy6o

WHAT WE DO
OUR WORK
ABOUT US
ABOUT US
GET IN TOUCH →
Procurement's new role: From cost controller to marketing investment manager


For years, Procurement has been judged by one metric: "How much did you save?"
It's a fair question. Every organisation needs commercial discipline, especially in an environment where Marketing teams are under increasing pressure to do more with less. But it's no longer the only question that matters.
Times are changing. Content volumes are increasing, production ecosystems are expanding, AI is reshaping workflows, and brands are expected to deliver more personalised experiences across more channels than ever before.
In that environment, Procurement's role can no longer be measured by savings alone. Its real value lies in helping organisations make better Marketing investments.
The way we create campaigns has changed
Not long ago, Marketing investment was relatively straightforward. A campaign was ideated, an agency was appointed, assets were produced, and results were measured. Today, Marketing looks very different.
Campaigns have become continuous content ecosystems. A single idea can generate hundreds of assets across digital, social, retail, CRM, video, and e-commerce. Production is no longer a final stage of execution––it has become a strategic capability in its own right.
At the same time, organisations are making decisions about AI, automation, in-house teams, specialist agencies, production partners, and technology platforms.
These aren't isolated purchasing decisions. They're investments in how Marketing operates as a whole––and that changes Procurement's role completely.
Cost matters, but value matters more
Reducing unnecessary spend will always be an important responsibility. But lower cost doesn't automatically mean better value.
Imagine two production models:
Which delivers the greater return? Viewed through a traditional Procurement lens, the first option may appear more attractive. Viewed through a Marketing investment lens, the answer becomes far less obvious.
That’s because the goal isn't simply to spend less. It's to ensure every pound invested contributes to stronger Marketing performance over time.
Procurement should think like an investment manager
Perhaps the biggest shift is one of mindset.
Investment managers don't build portfolios by choosing the cheapest assets. They balance opportunity, capability, risk, and long-term return. Procurement should do the same.
Instead of viewing every decision as a transaction, Procurement has an opportunity to think more holistically about the Marketing ecosystem:
· How much capability should sit in-house?
· Where do specialist partners create the greatest value?
· Which technologies genuinely improve productivity?
· Where does AI accelerate delivery, and where does human expertise remain essential?
· How should suppliers work together to create a more efficient operating model?
While these decisions don’t sit with Procurement, it can bring a commercial perspective that helps organisations make them with greater confidence.
Measuring what really matters
If Procurement is evolving, then its measures of success need to evolve too. Savings remain important, but they should sit alongside a broader definition of value.
It’s important to ask questions like:
These measures recognise something many organisations are beginning to understand. Marketing performance isn't driven by individual purchasing decisions––it's driven by the quality of the operating model behind them.
Procurement could shape the future of Marketing
Marketing leaders often talk about creativity, customer experience, and growth. Procurement leaders talk about governance, value, and commercial performance. Now, those conversations are increasingly converging.
Because successful Marketing today depends just as much on how work is organised as it does on the creative idea itself.
The organisations that will outperform in the years ahead won't simply negotiate better contracts, they'll build better Marketing systems. Systems that combine the right people, partners, technologies, and processes to deliver consistently high-quality work at scale.
Procurement has a critical role to play in building those systems. Not as a gatekeeper… nor simply as a cost controller. But as a strategic partner helping Marketing make better investment decisions.
The best Procurement teams won't be recognised simply for reducing costs––they'll be recognised for helping organisations invest more intelligently, build stronger Marketing capabilities, and create long-term value.
Because the future of Marketing Procurement isn't measured by what it cuts. It's measured by what it helps create.
Want to hear the discussion firsthand?
The insights from this article are based on our recent Spendshift webinar, where Tina Fegent, Anne-Sophie Guyader, Austen Donnellan, and Bérangère Fond explored how Marketing and Procurement can work more effectively together.
If you'd like to hear the conversation in full, you can watch the full webinar on our YouTube channel: https://www.youtube.com/watch?v=HfPMupqCy6o

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